A refreshingly different drinks supplier

At Nectar we are never in doubt that one of the reasons we deliver our renowned level of customer service is the talent, and hard work of our team.

That team started over 30 years ago and there are still some of the original crew at Nectar today! From day one Nectar has had a clear vision. We have to provide the very best service we can to the drinks trade, from the range of products on offer to the delivery service we provide. We have to have different products, new and exciting, and the service levels have to be groundbreaking and each team member plays their part in delivering that vision.

As part of the global Asahi group, we are delighted to be able to offer an exceptional portfolio of premium beer, ale and cider brands including, Peroni Nastro Azzurro, Asahi Super Dry, Meantime, Fuller's London Pride and Cornish Orchards.

Nectar are committed to providing excellent working conditions and welcome new staff into a friendly, hard working environment; excellence takes commitment (oh, but we do like to have a bit of fun along the way!).

If you think you might have what it takes to join this team, and are interested in any positions shown, please email apply@nectar.net

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Sales and Marketing
Marketing Manager, Executive & Wine Development Manager
 

Nectar Imports are a part of Asahi UK and are the South's leading drinks distributor. From well known brand names to the utterly quirky, whether you want the very latest in craft beers, or the trendiest gin in town we stock it all. Backed up by the best industry service standards you'll find, Nectar really are a refreshingly different drinks supplier.

Asahi UK (AUK), part of Asahi Europe & International Ltd, aims to enrich consumer experiences through innovation, high-quality service and an exceptional portfolio of premium beer, ale and cider brands including, Peroni Nastro Azzurro, Asahi Super Dry, Meantime, Fuller's London Pride and Cornish Orchards. Our aim is to be the leading super premium beer business in the UK, through a brand mix that creates a compelling proposition. At AUK we operate as an end to end business unit responsible for sales, marketing, customer operations, production, supply chain and wholesale operations in the UK & Ireland.


Marketing Manager
 

We are now looking to appoint a 6-month Fixed Term Contract Marketing Manager into our established Nectar wholesale business based in Berwick St Leonard, Wiltshire. Nectar Imports are a part of Asahi UK and are the South's leading drinks distributor. From well known brand names to the utterly quirky, whether you want the very latest in craft beers, or the trendiest gin in town we stock it all.

Whilst this will be an intial 6 Month FTC, there is a possibility it will be converted to a permanent role for the right person.

Job Description

Our succesful candidate will be resposible for Developing and implementing an integrated marketing strategy for Nectar Imports Ltd. to maximise the revenue and reputation of the business. You'll continually look for new marketing opportunities, and plan accordingly by being aware of both the marketplace and competition and provide the tools to maximise revenue and commercially evaluate strategy success.

Key Responsibilities

  • Lead the delivery of marketing campaigns working with internal and external parties.
  • Ensure that all marketing activities developed adhere to Nectar's brand positioning within the on trade, are commercially advantageous to the development of the business, and co-ordinate with the sales function.
  • Compile and control the marketing budget, negotiating and reviewing all supplies contained within.
  • Maximise and grow the supplier support income stream by the provision of effective promotional tools.
  • Be responsible for the growth and development of digital communications and e commerce activities, maximising sales and deliver the best online customer experience.
  • Have an effective relationship with all customers - suppliers/customer accounts and exceed their expectations with an organised and structured communications plan.
  • Strengthen relationships with suppliers by continually supporting the promotion of brands and assist them in achieving their goals balancing the needs of Nectar.
  • Develop the marketing team (2 heads) to ensure marketing is an integrated and valued function in the business, and lead on best practice policies.


Your Ideal Background:

  • Graduate calibre with a prefence for a Marketing related Degree.
  • Experience in management of multi- skilled teams delivering digital communications, campaigns, and strategies
  • Experience in evaluating the financial viability and success of campaigns using a range of tools.
  • Experience dealing with internal and external contacts at a senior level
  • Experience in delivering projects on time and within budget
  • Experience in evaluating the financial viability and success of campaigns using a range of tools.

Additional Information


On offer is a competitive basic salary plus generous benefits package.

  • Cash Car allowance
  • Annual bonus
  • Beer allowance
  • Health insurance
  • Industry leading pension contribution
  • Life assurance
  • 25 days' holiday
 

Marketing Executive

We are looking for a Marketing Executive to join our Nectar Marketing team.

This B2B role will assist in the planning and execution of all the marketing activities of the company, communicating the exciting portfolio of products and exceptional levels of customer service to the drinks trade.

Working closely with the Marketing Manager, you will be responsible for working to create new and exciting strategies and ideas to promote Nectar internally and externally. As well as ensuring all marketing activities are effective and delivered to plan in a timely manner within budget, these strategies will contribute to sales growth and retention.

Key accountabilities

Campaign Delivery

  • Working with the Marketing Manager take responsibility for creating marketing and design strategies for specific campaigns and keeping up to date with the annual marketing plan. This may include brochures, web site and digital products, roadshows, stationery, presentations, PR and internal communications.
  • Responsible for the diarised planning and scheduling of the campaigns throughout the year and ensuring the marketing plan is up to date and all work delivered on time.

Print

  • Take responsibility for the creation of the following print materials for campaigns; brochures, leaflets, banners, business stationery and ads, and the collation of all data and imagery needed for print purposes. To identify advertising opportunities during production process.
  • Co-ordinate the manufacture of marketing materials with external bodies -suppliers, agency, print and distribution and deliver budget requirements.

Website / Digital Communications

  • Responsible for ensuring that the web schedule is delivered on time and that all budgets are met.
  • Includes website maintenance and in the delivery of engaging content.
  • Managing digital communications and social media by implementing content schedules and reviewing results.

Administration, Process and Systems

  • Invoicing and recording all supplier activities.
  • On-going management of photo, assets and video library.

Communication

  • To be customer focused in all marketing activities internally and externally.
  • To adhere to the brand, its values and follow all guidelines when executing communications.
  • Responsible for the organisation and delivery of trade shows, working closely with the sales team, across the south of England

Experience & key attributes of the successful person

  • Knowledge of the creative process from the initial brief to the final delivery.
  • Ability to write accurate, imaginative copy and communicate across all mediums with excellent attention to detail.
  • Knowledge of web content management systems and email software.
  • Knowledge of social media platforms, ability to write content, evaluate, and their ongoing management.
  • Ability to assess data analytically and accurately integrate into future marketing activity.
  • Computer proficient with Microsoft Office, Adobe InDesign and Photoshop.
  • A collaborative creative thinker that can work as part of a team.
  • Confidently administer and manage multiple projects with good prioritisation skills working to deadlines.
  • Excellent, flexible design skills that reflect and support the existing brand look and feel.
  • Interest in developing technologies which further the brand interests, aid communication and deliver other positive benefits.
  • Marketing degree or CIM qualified
  • Happy to travel and work off site
  • Outgoing confident manner able to communicate with customers and senior staff

Technical skills

  • Office Suite including Excel
  • Social Media platforms e.g. Hootsuite
  • Email software e.g. Campaign Monitor
  • Adobe In design preferred
  • CMS experience
  • Data handling and cleansing

Additional Information

On offer is a competitive basic salary plus generous benefits package.

  • Annual bonus
  • Industry leading pension contribution
  • Life assurance
  • 25 days' holiday
  • Staff discount

 If you are interested in this position please apply here

 

  • Nectar Imports head office - 35 mins from Salisbury, 20 mins from Warminster, 45 mins from Yeovil

Wine Development Manager - London

 

The Wines Development Manager will be passionate about wine, WSET qualified and ready to act as a wine ambassador for Nectar. They will have an outgoing personality and the ability to share their enthusiasm with colleagues and customers alike. A large part of their remit will be to grow the wine category both in volume and contribution.

  • Maximise wine sales and profitability.
  • Work closely with Nectar BDMs to exploit any wine opportunities
  • Identify gaps within the existing customer base and target these areas, working closely with BDMs to assist them in increasing wine sales and, where appropriate and as agreed with BDMs, actively sell wine yourself to existing customers and prospect new accounts when relevant.
  • Provide wine expertise and training to the rest of the sales team and put in place an agreed programme of training / tasting sessions based on current trends / sales focus
  • Develop and introduce a suite of tools to assist in the development of our wine category.
  • Increase the number of wine customers and their appreciation of this category.
  • Organise customer wine tastings.
  • Assist in customers' wine list management as required including seasonal / menu changes.
  • Attend events on behalf of Nectar i.e. London Wine Fair
  • Work closely with both Marketing & Purchasing teams to assist in the development of the category.

Skills and Experience Required:

  • Passionate about wine with a good knowledge of the wine industry.
  • Excellent communication skills.
  • Ability to manage customers ahead of their expectations.
  • WSET level 2 minimum
  • Ideally some experience of working in the wine industry.
  • Great organisational skills including IT and administration with an eye for detail
  • Self-driven with an ability to work on their own initiative and as part of a team.


Benefits - what you get:

  • A competitive salary
  • Bonus
  • 25 days holiday
  • Life assurance
  • You get to work with a great team in working for a world class super premium drinks company!

Further Details:

  • Monday-Friday - permanent position

To apply for the role, please click on the following link

 


Drivers
HGV Class 2 and 7.5 tonne Driver
 

Company Description

Nectar Imports (part of Asahi UK) are the South's leading drinks distributor to the pub and hospitality sector.

HGV Class 2 and 7.5 tonne driver

Job Description

We are looking to recruit a new  HGV Class 2 and 7.5 tonne driver to help deliver our wide range of premium drink products to customers, and be at the front line in dealing directly with our customers. 


Your Key Responsibilities will be: 

  • First and foremost to deliver products to customers
  • To work safely with your fellow drivers, draymen and warehouse, unloading all Fuller's supplied products.
  • Be aware of the next day's journey and follow the sequenced route.  
  • Check the vehicle in accordance with the driver's daily check sheet and take action as required before departure.  
  • Check load security and that all necessary equipment, paperwork, fuel card and customer keys are on board prior to leaving he depot for the day's journey.
  • Unload goods at the customer's premises safely, efficiently and always in a considerate and polite fashion taking into account that care and attention for the general public must be considered at all times.
  • Adhere to transport legislation and take work time and driving breaks in accordance with the rules in place.
  • Assist with keeping the delivery fleet clean and in good working order at all times.
  • Assist with warehouse duties as required.

We would love to hear from you if you have:

  • A Class 2 HGV 2 or 7.5 tonne licence and up to date CPC 
  • A passion for delivering great customer service is a pre-requisite
  • A track record of working safely and supporting other team members 
  • A good attention to detail, ensuring accurate paperwork is completed.
  • You will be happy to undertake manual handling as part of the role and a strong team player

The Hard Truth

The role is hard work! It is a physically demanding role with multidrops but there are some great benefits:

Benefits - what you get:

  • First rate training to ensure you have all the tools and support to deliver! 
  • A competitive salary - with the opportunity to work overtime
  • Bonus potential
  • 25 days holiday
  • Product allowance 
  • Pension
  • Life assurance
  • You get to work with a great team working for a world class beer company!

Further details:

  • 45 hours a week Monday - Friday 
  • Full time permanent position

Location:

  • Nectar Imports head office - 35 mins from Salisbury, 20 mins from Warminster, 45 mins from Yeovil

 To apply for the following role, please do so by clicking here.


Warehouse
Warehouse Operative & Deputy Team Leader
 

Nectar Imports (part of Asahi UK) is responsible for producing iconic British brands including cask beers London Pride and Dark Star Hophead, craft lager brand Frontier, as well as Cornish Orchards cider which has joined much-loved premium beers such as Asahi Super Dry, Peroni Nastro Azzurro, Grolsch, and Meantime under Asahi International ownership.

Asahi UK brings together the Production, Supply chain and Distribution elements of Asahi's operations in the UK. These encompass the Griffin Brewery (Fullers Brewery), Meantime Brewing and Retail Companies, Cornish Orchards Ltd, the Fullers Distribution network, including the Horndean distribution depot and the existing Asahi UK Warehousing and Distribution network, including export operations as well as Supply and Demand Planning for the area's covered by Asahi UK Holdings.

The role is based at our Hindon distribution centre attached to Nectar Imports.

WAREHOUSE OPERATIVE

Job Description - WAREHOUSE OPERATIVE

We are looking to recruit a Warehouse Operative. As a warehouse operative, you be responsible for ensuring the accurate and timely dispatch of orders to our growing customer base across a range of Warehouse functions. As a member of the warehouse team you will be working towards the daily deadlines and ensure the time deadlines are met to the highest standards.

Key Responsibilities:

  • The loading and unloading of large pack product
  • Ensure the safe loading of kegs, casks, packaged beer, wines and other products into our Fuller's vehicles to be delivered across our estate
  • Ensure time deadlines within the busy Warehouse environment are met, working closely with the Warehouse Team Leader to control the workflow and organisation of the team
  • Ensure accuracy and compliance of all paperwork within the Warehouse team
  • Minimising day to day loading issues and ensuring that they are resolved quickly and to a high standard
  • Actively promoting and engaging with new ways of working and Warehouse processes
  • Maintenance of company property, such as the company vehicles, forklift trucks and PPE
  • Ensure accountability for stock losses within the busy Warehouse environment
  • Ensure the operational environment is maintained in relation to hygiene and cleanliness
  • This list is not exhaustive and duties may change from time to time.

We would love to hear from you if you have:

  • Hands-on and proactive with a positive "can do attitude"
  • Self-motivated with a flexible approach to workload
  • Disciplined approach to work including the ability to work under pressure
  • Keen eye for Health & Safety, reporting all relevant incidents and potential issues that occur.
  • Excellent day-to-day time management, both personally and for your daily Warehouse schedule
  • Strong administration skills and an accuracy of paperwork compliance
  • Keen to promote new ways of working and actively support innovation within the Warehouse
  • Confidently meets deadlines and seeks to go above and beyond with their positive attitude
  • Good level of verbal and written English
  • Appreciation for nature of the work, with heavy lifting and forklift truck use a key activity of day-to-day work
  • Ideally previous Warehouse, Logistics, Supply Chain or Manufacturing experience
  • Ideally a forklift licence but we will provide the training if you do not.

What You Get?

  • Competitive salary
  • Site based bonus
  • Life Assurance
  • Pension
  • Product Allowance
  • 25 days holiday
  • You get to work for a brewery!

Further Details

  • Full-time - 42.5 hours a week
  • Evening shift 2pm-11pm

Location

  • Nectar Imports head office - 35 mins from Salisbury, 20 mins from Warminster, 45 mins from Yeovil

To apply for the following role, please do so by clicking on the following link:





 

 

Customer Services
Customer Services Executive
 

 

 

Nectar Imports are a part of Asahi UK and are the South's leading drinks distributor. From well known brand names to the utterly quirky, whether you want the very best super premium beers, or the trendiest gin in town we stock it all. Backed up by the best industry service standards you'll find, Nectar really do deliver more.

Asahi UK (AUK), part of Asahi Europe & International Ltd, aims to enrich consumer experiences through innovation, high-quality service and an exceptional portfolio of premium beer, ale and cider brands including, Peroni Nastro Azzurro, Asahi Super Dry, Meantime, Fuller's London Pride and Cornish Orchards. Our aim is to be the leading super premium beer business in the UK, through a brand mix that creates a compelling proposition. At AUK we operate as an end to end business unit responsible for sales, marketing, customer operations, production, supply chain and wholesale operations in the UK & Ireland. For further information, visit www.asahibeer.co.uk

The Customer Service Executive

Key outputs and accountabilities

Inbound Call Handling

  • Answer customer calls in a timely and effective manner, always maintaining a polite and professional manner, ensuring a high standard of call handling for both inbound and outbound calls
  • Orders are completed to schedule and all orders gathered accurately and on time
  • Take ownership of enquiries and effectively handle any customer issues to ensure there is a suitable resolution for the customer, feeding back within the business to the appropriate teams
  • Handle all consumer complaints with the aim of enhancing Nectar's reputation by delivering a world class response / solution
  • Ensure the positive customer experience is monitored through introduction and customer care calls
  • Make customers aware of the online ordering facility as appropriate and advise them on how to set this up

Order Processing

  • Process inbound, e-mail, web and staff orders in line with procedures, raising any opportunities for online ordering
  • Ensure all special / pre-orders are routed for delivery as soon as they are available in the warehouse
  • Process daily stock shortages, deallocating them on orders and ensuring customers are notified prior to expected delivery day

Outbound Call Handling and BDM support

  • Effectively set and handle call logs to ensure customers are prompted for processing orders if not already received.
  • Strong Sales Support to be executed to the field sales team with regular updates on how accounts are performing and help to support and resolve BDM queries.
  • Develop and own the account retention and lost accounts process, ensuring we have early warning of customers intending to leave and taking action to retain. For any lost accounts, ensure we understand the root cause and report to BDMs as appropriate.
  • Various system reporting at BDM requests.
  • Be a key member of the go-to team for BDM support offering diverse skills to help in situations outside of the normal order taking and take ownership and responsibility when necessary to help BDMs on a daily basis.

Upselling

  • Process orders and enquiries effectively, utilising internal systems and offers to assist in upselling and maximising sales within a telephone call
  • Offer alternative items where we cannot meet the needs of the customer
  • Achieve additional sales with existing customers by selling in new products and categories in conjunction with available offers - targeted with results expected.
  • Continually develop product knowledge using the information available on the website, brochures, mailshots and other available sources

Other

  • Maintain regular contact with BDMs to ensure the communication of any information gained from customers
  • Maintain a clean and tidy work environment for the benefit of you and your colleagues i.e. desk, office and communal areas
  • Maintain reception area and ensure all visitors are greeted to Nectar standards

Experience required & key attributes of the successful person

  • Experience using a database
  • Strong communication skills both internally and externally
  • First rate Customer Services skills
  • Excellent attention to detail and data entry skills
  • Competent use of Microsoft office packages including Outlook, Word and Excel
  • GCSE grade 4 or above in English and Maths (or equivalent)
  • Level 2 in Customer Services, desirable
  • Must have own motorised transport due to rural location
  • The ability to problem solve and think outside the box.

On offer is a competitive basic salary plus generous benefits package.

  • Competitive salary
  • Annual bonus
  • Staff Discount
  • Life Assurance
  • 28 days' holiday inclusive of bank holidays

Job Types: Full-time, Permanent

 

If you are interested in this vacancy please click here

 


Call the sales office on 01747 827030 or email ten/ratcen//selas

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